Privacy Policy

XVE.Agency BV, located at Asiadok-Oostkaai 28F in 2030 Antwerp, is responsible for processing personal data as described in this privacy statement.

Contact details:
https://xve.be
Asiadok-Oostkaai 28F
T. +32 (0)3 369 27 29
Luka Ver Eecke is the Data Protection Officer of XVE.Agency BV and can be reached via email at [email protected]

Personal data we process
XVE.Agency BV processes your personal data because you use our services and/or because you provide it to us directly.

Below is an overview of the personal data we process:
– First and last name
– Gender
– Address details
– Phone number
– Email address
– IP address
– Other personal data you actively provide, for example by creating a profile on this website, in correspondence and by phone
– Location data
– Information about your activities on our website
– Data about your browsing behavior across different websites (for example because this company is part of an advertising network)
– Internet browser and device type
– Bank account number

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from parents or guardian. However, we cannot verify if a visitor is over 16. We encourage parents to be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you believe that we have collected personal information about a minor without consent, please contact us at [email protected], and we will remove this information immediately!

For what purpose and on what basis we process personal data
XVE.Agency BV processes your personal data for the following purposes:
– Processing your payment
– Sending our newsletter and/or advertising brochure
– To call or email you if necessary to perform our services
– To inform you about changes to our services and products
– To allow you to create an account
– To deliver goods and services to you
– XVE.Agency BV analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences.
– XVE.Agency BV tracks your browsing behavior across different websites to tailor our products and services to your needs.
– XVE.Agency BV also processes personal data when we are legally required to do so, such as information we need for our tax returns.

How long we retain personal data
XVE.Agency BV does not store your personal data longer than strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties
XVE.Agency BV does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. XVE.Agency BV remains responsible for these processing operations.

Cookies, or similar techniques, that we use
XVE.Agency BV uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone during your first visit to this website. XVE.Agency BV uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work well and to optimize it. Additionally, we place cookies that track your browsing behavior so we can offer customized content and advertisements.

During your first visit to our website, we already informed you about these cookies and asked permission for their placement.

You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all previously stored information through your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These include advertisers and/or social media companies. Here’s an overview:

Google
XVE.Agency BV uses Google Analytics to analyze the use of its website. Google Analytics generates statistical and other information about website usage through cookies stored on users’ computers. The generated information regarding our website is used to create reports about website usage. Google will store and use this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Tracking
XVE.Agency BV uses a cookie to measure advertising performance for advertisers who have opted into conversion tracking on XVE.Agency BV’s websites and XVE.Agency BV’s partners’ websites. The conversion tracking cookie is generated when a user clicks on an advertisement delivered by XVE.Agency BV for which the advertiser has opted into tracking. These cookies expire within 30 days and are not personally identifiable. If this cookie hasn’t expired when the user visits certain pages of the advertiser’s website, XVE.Agency BV and the advertiser can know that the user clicked on the advertisement and subsequently visited that page. Each advertiser gets a different cookie, so no cookie can be tracked across advertisers’ websites and apps.

AdSpeed
XVE.Agency BV uses AdSpeed to help control advertising inventory. The displayed advertisements only relate to XVE.Agency BV’s own products and services.

Viewing, modifying, or deleting data
You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by XVE.Agency BV, and you have the right to data portability.

This means you can submit a request to us to send the personal data we have about you in a computer file to you or another organization specified by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to [email protected]

To ensure that the access request is made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and national registration number black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

XVE.Agency BV would also like to point out that you have the option to file a complaint with the national supervisory authority, the Data Protection Authority. This can be done via the following link: https://www.gegevensbeschermingsautoriteit.be/

How we protect personal data
XVE.Agency BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service via [email protected]